Facilitation Fee

At FreshenUp Getaways, we understand that every one’s medical journey is unique. Our Coordination Fee package is designed for those who seek professional assistance with coordinating the medical aspects of their procedure. Ensuring their medical appointments and procedures are seamlessly coordinated.



Ideal For Those Who:

  • Require date flexibility for their procedure and travel arrangements

  • Are confident making their own arrangements for accommodation and transport

  • Feel comfortable traveling solo

  • May have previous experience with medical procedures

  • Desire professional assistance with scheduling and coordinating their medical care

  • Are happy to recover privately following their procedure

  • Are content relying solely on the care provided by the hospital and medical staff

Inclusions:

Our Facilitation Fee package offers you the flexibility to manage your travel while we coordinate all your medical needs. Here’s what we take care of:

1. Consultation and Surgery Coordination

We’ll work with you to secure and confirm your preferred consultation and surgery dates, ensuring all medical aspects are aligned and smoothly scheduled.

2. Medical Information Submission

You will be set up with an account via our secure platform, where we’ll handle the necessary paperwork and submission of your medical history, ensuring the hospital has all the information it needs to provide an accurate quote.

3. Transparent Quotation Assistance

We’ll obtain detailed quotes from the hospital for your procedure, including expected costs, to ensure you have all the information needed to make an informed decision.

4. Pre-Consultation Briefing

Before your consultation, we’ll provide all the relevant information on what to expect, how to prepare, and ensure you feel fully informed and ready for your meeting with your surgeon.

5. Appointment Scheduling and Communication

We’ll coordinate and communicate directly with hospital staff to ensure all your medical appointments are scheduled and confirmed.

6. Transportation for Medical Appointments

We’ll liaise with the hospital to arrange transportation for your airport transfers and medical visits, ensuring you arrive on time and stress-free. (Conditions apply to transportation inclusions).

7. Personalized Medical Itinerary

We’ll provide you with a detailed itinerary that includes all your confirmed medical appointments, pre-op assistance, and important details to keep your journey organized.

8. Post-Operative Care Coordination

After your procedure, we’ll assist with scheduling follow-up care and ensure you have access to any necessary post-procedure resources to support your recovery.


Exclusions:

While our Facilitation Fee package includes comprehensive medical coordination services, there are a few areas that are not covered under this package:

  1. Accommodation and Travel Arrangements
    This package does not include any booking or arrangements for flights, accommodation, or local transportation (aside from medical-related transfers). Clients are responsible for making their own travel arrangements. However we will make recommendations for our hotel partners.

  2. Medical Procedure Costs
    The package does not cover the cost of the medical procedure itself, consultations, or other fees charged by the hospital. All medical fees are to be paid directly to the hospital.

  3. Personal Care & Recovery Services
    The package does not include personal care services or recovery assistance beyond the medical coordination and follow-up. If you require assistance with recovery, additional services can be arranged separately either independently or through our care coordinator packages.

  4. Travel & Elective Surgery Insurance
    Clients are responsible for securing their own travel and elective surgery insurance. Proof of insurance, including a copy of your policy, must be provided to FreshenUp Getaways 30 days before departure. This ensures that you are adequately covered for potential medical complications, cancellations, or unforeseen needs during your procedure.

  5. Extended Post-Operative Care
    While we assist with follow-up care scheduling for the first 14 days, extended post-operative services, such as physiotherapy, additional consultations, or treatments, are not included in this package.

  6. Changes to Scheduled Dates
    Any changes to your surgery or consultation dates after confirmation may incur additional charges or require rescheduling, which may be outside the scope of this package.

Booking Process:

We want your journey to be stress-free, allowing you to manage your travel while we handle the medical coordination. Here’s how the process works:

  1. Free Initial Consultation:
    Start with a free consultation to discuss your desired, receive an initial estimate, and determine the best course of action for your procedure.

  2. Hospital Submission & Quote:
    We’ll set you up with an account via our secure platform where we submit all necessary medical forms, along with required photos and identification, to the hospital, review your medical history, and obtain a detailed quote from your surgeon.

  3. Facilitation Fee:
    Once you’re ready to proceed, a $49USD Facilitation Fee is required to secure your surgery date and ensure all medical-related appointments are scheduled and coordinated.

Why Choose This Package?

This package is perfect for clients who prefer to maintain control over their travel plans but need professional assistance in managing the medical side of their journey. By opting for our Facilitation Fee, you’ll benefit from support, efficient scheduling, and comprehensive coordination of your medical appointments and procedures—all while keeping your travel plans flexible.


Disclaimer: Fees, inclusions, and exclusions listed are subject to change at any time without notice. While we do our best to provide accurate and consistent information, adjustments may be made due to service updates or other considerations. Please reach out to us for the most up-to-date details specific to your package.